Last updated: 01/11/2025
Welcome to Satvik!
These Terms and Conditions (“Terms”) govern your use of our website www.satavikstore.com and the purchase of our products. By accessing or using our Site, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.
General Information
Satvik is an Indian food brand offering homestyle snacks, pickles, sweets, and other food items. All products are made with high-quality ingredients and traditional recipes.
By purchasing from our website, you confirm that:
- You are at least 18 years old, or using the site under the supervision of a parent or guardian.
- You agree to provide accurate and complete information during registration and checkout.
Products and Pricing
- All products listed on the Site are subject to availability.
- We reserve the right to modify prices, discontinue products, or update information without prior notice.
- Prices shown include applicable taxes unless otherwise stated. Shipping charges (if any) are calculated at checkout.
Orders and Payment
- Once an order is placed, you will receive an order confirmation email.
- We accept secure online payments through various payment gateways.
- Satvik reserves the right to cancel or refuse any order if fraud or unauthorized activity is suspected.
- Orders cannot be modified once confirmed, but you may contact us for cancellation requests before dispatch.
Shipping and Delivery
- We deliver across India.
- Orders are usually processed within 2–4 business days and delivered within 5–10 days, depending on location.
- Delays caused by courier services or unforeseen events are not our responsibility.
- Once shipped, tracking details will be provided via email or SMS.
Returns and Refunds
- Due to the nature of our products (food items), returns are not accepted unless the product received is damaged, defective, or incorrect.
- If you receive such a product, please contact us within 48 hours of delivery with images and order details.
- Approved refunds will be processed within 7–10 working days to your original payment method.
Use of Website
- You agree not to misuse the Site or engage in any illegal activity.
- Content on the Site, including images, logos, and descriptions, is owned by Satvik and protected by copyright laws.
- You may not reproduce, modify, or distribute our content without permission.
Limitation of Liability
Satvik shall not be liable for any indirect, incidental, or consequential damages arising from:
- Product misuse or allergic reactions,
- Delay or failure in delivery beyond our control, or
- Unauthorized use of your account.
All products are prepared with care, but consumers are advised to check ingredient lists for allergens.