Last updated: 01/11/2025
Welcome to Satvik! We aim to deliver your favorite homemade snacks and food products quickly, safely, and efficiently.
This Shipping Policy outlines how we process, ship, and deliver your orders placed on [www.satavikstore.com].
Order Processing Time
- All confirmed orders are processed within 1–3 business days (Monday to Saturday).
- Orders placed on Sundays or public holidays will be processed on the next working day.
- You will receive an email or SMS notification once your order has been confirmed and dispatched.
Delivery Time
- After dispatch, orders are usually delivered within 3–7 business days, depending on your location.
- Remote or rural areas may take a few additional days for delivery.
- Delivery times may vary due to factors beyond our control, such as courier delays, weather conditions, or high order volumes.
Shipping Charges
- Free Shipping: Available on orders above ₹[insert amount].
- Standard Shipping Fee: A minimal charge of ₹[insert amount] applies to orders below the free shipping limit.
- All applicable shipping charges will be displayed at checkout before payment.
Shipping Coverage
- We currently ship across India.
- For certain remote areas, courier services may not be available — in such cases, we will contact you to find an alternative solution or process a refund.
Tracking Your Order
- Once your order has been dispatched, a tracking ID and courier details will be shared via email or SMS.
- You can use this tracking number to check your order status on the courier’s website.
Incorrect Address or Delivery Failure
- Please ensure your shipping address and contact details are accurate at checkout.
- In case of an incorrect or incomplete address, the package may be returned or delayed.
- Re-shipment of such orders may incur additional shipping charges.
Delays Beyond Our Control
While we make every effort to ensure timely delivery, delays may occur due to:
- Natural disasters, strikes, or lockdowns
- Courier delays or incorrect addresses
- Unexpected demand surges during festivals or sales
We appreciate your patience and understanding in such cases.